FREQUENTLY ASKED QUESTIONS
What will I do with my old dorm bed?
The Office of Residential Life does not permit students to remove furniture from their rooms. So in addition to delivering and assembling your new full-size bed for free, we will also disassemble your old bed and store it under your new one. With our 6 inch bed risers, your school-issued bed will fit nicely under your new Rockefeller bed.
Can I rent for a whole year? Can I rent for just one term?
Absolutely. You can rent your bed for however many terms you would like.
Can I order for future terms?
Yes! If you are planning in advance and would like to reserve a bed for beyond the next term, please email us at email@example.com and leave us your information and we will make sure to hold your spot.
Are the beds clean?
Yes. Most of the beds in our inventory were added in the winter of 2018 and the spring of 2016. All of our other beds were brand new as of spring 2015. At Middlebury, all of our beds were new in the fall of 2017. All are protected by high-quality polyurethane covers.
Will my full-size bed fit in my room?
Full-size beds will fit in all two-room doubles and most other rooms. If you’re worried that your room cannot fit a full size bed, feel free to e-mail us at firstname.lastname@example.org and we will be able to let you know if your room is big enough.
Can I use a bed in my off-campus apartment?
Yes, we deliver (for free!) to all locations including: on-campus dorms, apartments, off-campus houses, and Greek houses.
What is your return policy?
If you decide that you do not want to keep the bed, notify us within the first three (3) days of the rental period, and we will offer a full refund minus a $30 processing fee.
What happens if I damage the bed?
All of our beds are brand new, and regular wear is expected. However, if we determine that your bed is damaged significantly, we reserve the right to charge you for repair or replacement. Click here for a more detailed description of our damage policy.
What comes with the rental?
When you rent a Rockefeller Bed, we will deliver your mattress, box frame, bed frame, and risers for free to your room.
Still have questions?
Email us at email@example.com. We'll get back to you as soon as possible!